About Us
Our Values
The five core values defined during the Values Workshop constitute the cultural DNA of Papillon Hotels.
These values serve not only as a guide but also lie at the heart of all decisions—from leadership to guest experience, from employee policies to sustainability strategies.
People First
We treat every individual—whether a guest, employee, business partner, or member of the community—with respect, empathy, and fairness. People are at the core of our decisions; we prioritize building trust-based relationships, creating an inclusive working environment, and preserving the human touch in every experience.
Balance
We build success by maintaining harmony between work and life, performance and well-being, innovation and tradition. While ensuring guest satisfaction, we keep quality and operational efficiency in balance, always prioritizing the well-being of our employees.
Focus on Growth & Learning
We see each day as an opportunity to become better—both individually and organizationally. We cultivate an ecosystem that supports continuous learning, a feedback culture, innovative thinking, and the development of competencies.
Meritocracy
Every role and opportunity is granted based on knowledge, competence, contribution, and alignment with ethical values. Through our transparent performance evaluation system and fair promotion and reward processes, we reinforce a culture of trust.
