As PAPILLON HOTELS, in all our operations we aim to contribute to sustainable progress by following national and international standards and legal requirements.

• We handle our sustainability practices within the framework of environmental, social, and corporate governance principles, and we continually update our activities in these areas.
  With a sustainability-focused approach, we aim to advance our Integrated Quality Management System while managing environmental and social risk processes.
• We invest with a strong focus on energy efficiency at our facilities and aim to minimize environmental impacts.
  Without compromising service quality, we work to increase resource efficiency through applications and equipment choices designed to reduce energy consumption, and we track these targets.
• We take an active role in the transition to a low-carbon economy—one of the core principles of sustainable development—by working to reduce the greenhouse gas emissions generated by our operations.
  At our nature-integrated facilities, we minimize the environmental impact of the materials and products we use, taking into account their effects on the environment and biodiversity.
• We act with social responsibility by supporting projects that foster the development of the region where our facilities are located, enhance community welfare, and contribute to economic and social progress.
• We provide equal opportunities and rights to all employees and oppose all forms of discrimination based on gender, language, religion, race, age, ethnic origin, special needs, disability, or any form of vulnerability; we take precautions against practices that could lead to violations. We view employee diversity as one of the most important components of human capital.
• We aim to create a modern working environment that respects human rights, ensures social justice, and continuously improves labor rights, while raising awareness about sustainability.
  To integrate sustainability into our corporate culture, we organize ongoing trainings to increase employee awareness and support their participation in environmental and social activities.
• We value the complaints, suggestions, and requests of our employees and guests, and we manage the process by taking necessary actions.
  We engage with local communities and support efforts to preserve historical and cultural values.
  We contribute to the regional economy by supporting local employment and procurement.
• We protect the natural and cultural values of the regions where our facilities are located and provide information to our guests, employees, and stakeholders about local cuisine, activities, culture, and traditions.
• We procure materials and products in accordance with our Green Procurement Policy and aim to minimize their environmental impact.
  We strive to work with environmentally friendly suppliers to benefit from their sustainable products and services and to extend sustainability throughout our supply chain.
• In line with fair trade principles, we avoid situations that may lead to bribery, corruption, or conflicts of interest and prioritize business partners who comply with legal regulations and ethical business standards.
  We are aware of and comply with legal regulations related to wildlife harvesting and trade.
• The activities within our facilities do not jeopardize the provision of basic services such as food, water, energy, health, or sanitation for neighboring communities.
  We maintain communication/feedback/complaint mechanisms for local communities through the contact information shared on our website.
• We conduct all sustainability activities in harmony with our corporate culture, aiming for full integration across all areas through continuous improvement and review.