PAPILLON HOTELS PRM

LOYALTY
PROGRAMME

How to become a member of the Loyalty Program?

ABOUT MEMBERSHIP​

You can earn points at PAPILLON HOTELS when you stay overnight. Only the person making the booking earns points when someone stays at the hotel.

The table below shows the distribution of points earned during your stays according to the room types and seasons.

Female on bed guessing the present inside box
WHAT IS A

loyalty program for GUESS?

You can earn points at PAPILLON HOTELS when you stay overnight. Only the person making the booking earns points when someone stays at the hotel.

The table below shows the distribution of points earned during your stays according to the room types and seasons.

Room Type
Oct. - April
May - Sept.
Including
Standard Room
1 points
5 points
Comfort Club, Superior room, Standard room
Suite Room
3 points
6 points
Excellent Suite, Dublex Suite, King Suite, Junior Suite,Luxury Pool Suite, Select Villa
Villa
10 points
15 points
Presidential Villa, Deluxe Villa, Presidential Duplex Suite

(*) 1 point = 1 €.

For example:

For example, if you book 1 standard room for 10 nights in June, 2020 the points you earn will be 10 nights x 5 points = 50 points; 50 Euro

 
 
 
 
Spending money wisely. Cropped shot of an unrecognizable person giving someone a credit card.
EARN

Spending Points

  • Points cannot be used with discounts earned from other offers, special offers, group bookings, bookings for meetings or company group events.
  • You can use the earned points for extra services during your stay. (Valid for Cabana, Papy Kids Sports Academy and Fit Club private lessons and paid a la carte restaurant reservations.)
  • Points earned in the Loyalty Programme cannot be used for hotel extras.
  • To spend your points, you can make your bookings from our hotel’s website or contact our hotel via telephone or e-mail.
  • You cannot use points for bookings made via tour operators or agencies.
The Incredible

Privileges

Guests who stay at Papillon Hotels for a minimum of 20 nights and prefer Papillon Hotels again can enjoy the privileges of our Guest Membership Programme’s Silver, Gold and Platinum Card privileges.

ALL

All guests with Papillon Loyalty Membership

SILVER

All guests with Papillon Loyalty Membership

GOLD

Members with min. 120 nights paid accommodation

PLATINUM

Members with min. 200 nights paid accommodation

PrivilegeAllSilverGoldPlatinum
Check in Assist (only Ayscha and Zeugma)
Special welcome treat upon arrival
Complete bathroom amenities
SPA Privileges*20 mn. Classic Massage (Local)40 mn. Classic Massage40 mn. Aroma Therapy
Discount on extras (excluding Reborn Spa)10%15%20%
Delicious treats sent to the room every 3 days (only Ayscha & Zeugma)
Free-of-charge ironing service
Turndown service (only Ayscha and Zeugma )
Free airport transfers%50 discountFree of charge
Late Check-out%25 discount%50 discount
Early Check-in%25 discount%50 discount
Transfer and usage right between the hotels (transportation is not provided)
Private check-in
Complimentary alcoholic beverages and upon arrival
Papillon gift upon arrival

Each room is entitled to one massage privilege. This privilege cannot be transferred to a different room or person and there is one massage privilege available within one year.

PAPILLON HOTELS reserves the right to make any changes.

LOYALTY

CONDITION

  • Guests who have previously booked accommodation and stayed at the hotel are included in the programme. You can leave the programme upon request.
  • Points can only be earned by natural persons; agencies and companies cannot take part in the programme.
  • Points are earned per overnight stay when bookings are made directly with the hotel or through an agency.
  • Only the person paying the price of the booking can earn points; you cannot earn points if you do not pay for the booking yourself.
  • Only the person paying for the booking can earn points if the rooms are to be shared.
  • At least 1 nights accommodation are required to earn points.
  • Points earned cannot be cashed.
  • Earned points must be used within 3 years, if not they will be deleted from the system.
  • Guests hosted by PAPILLON HOTELS, agency personnel accommodated at travel agency prices, guests accommodated within info groups, accommodation booked with special discounted prices do not earn points.
  • The booking needs to be made using the price listed on the hotel’s website. Points cannot be used with discounts earned from other offers, special offers, group bookings, bookings for meetings or company group events.
  • PAPILLON HOTELS Management reserves the right to cancel or change part or all of the Loyalty and Guest Membership Programme, its products and services, its rules to earn and spend points or the programme without prior notice.

DEAR GUESTS,

The information of our social media accounts and call center number is as below. Papillon Hotels do not have any social media accounts or call center numbers other than those listed.

We kindly request that no social media account and call center number other than the following be respected.